Introduction: TradePronto Brands Code of Conduct

Welcome to the TradePronto community. Our platform is designed to foster growth, innovation, and success for brands looking to expand their footprint in the CPG Marketplace. To ensure a seamless, efficient, and ethical environment for all stakeholders, we have established the following Brands Code of Conduct. By partnering with TradePronto, you agree to adhere to these principles and practices:

Product and Shipping Commitments

• Sample Shipping Expenses: Brands agree to provide product samples and cover domestic shipping expenses for each order, up to a limit of $500 – after which will be handled on a case-by-case basis. For international sample shipments, the buyers will pay for the cost of shipping and be reimbursed from the first order (product to be provided for free by brands).

Financial and Transactional Integrity

• Payment Terms: Brands retain the autonomy to establish their own payment terms directly with Buyers, promoting flexibility and tailored financial arrangements on a case-by-case basis.
• Broker-Dealer Representation: Brands are encouraged to solicit TradePronto Broker-Dealers for specific territory, channel, and global market representation, leveraging TradePronto-identified Brokers’ expertise for market expansion and transaction facilitation. Each broker has their own set fees that can be negotiated on a deal-by-deal basis.
• Inventory Guarantee and Penalties: Brands guarantee the availability of inventory and agree to penalties for performance failures, including inventory shortages not communicated in 14 days advance notice, product or facility not ready for scheduled pick-ups (rejected pick-ups on agreed dates), and failure to produce proper documentation for orders:

1. Short an Order: $100 per pallet
2. Send Short Dated Product: $100 per pallet + Disposal Fees + Costs
3. Send Wrong Inventory: $100 per pallet + Return Fees + Costs
4. Take Excessive Time To Ship: $100 per week
5. Failure to Communicate in a respectful/timely fashion: $100 per Instance
6. Failure to Fill an Order: Expulsion from the Platform
7. Circumventing Platform: Expulsion from Platform

Ethical Engagement

• Non-Circumvention: Brands will not circumvent TradePronto’s platform or broker network. In the event a brand exits TradePronto’s network and deactivates their account, they agree to compensate TradePronto for two years for any deals originating from the TradePronto Network that they continue to represent off the platform.
• Audit Rights: Brand grants TradePronto one financial audit right per year to ensure compliance and transparency. All penalties will be realized by Brand for all collections expenses. Interest will also be realized for revenues not collected.
• Credit Terms: Credit terms are negotiated on a deal-by-deal basis. Brands agree to issue net payment/credit terms to International Buyers only with EXIM Insurance, ensuring financial security and risk mitigation. TradePronto recommends a cash-in-advance for orders be taken as often as possible and will not be held responsible for platform member’s inability to complete a transaction. TradePronto does hold the right to remove any member from the marketplace at any time.
• Insurance Requirement: Brands must maintain a minimum of $1,000,000 in Products Liability Insurance, with proof of coverage required at registration.

Profile and Information Management

• Profile Maintenance: Brands commit to maintaining their profiles and keeping all information up to date on TradePronto’s platform, including but not limited to:

  • Pricing Details

  • Product Images

  • Product Dimensions

  • Relevant Documentation

  • Inventory/Availability of Product

  • Client Messaging

• TradePronto Care:

  • If a Brand wants TradePronto to manage their account on their behalf they accept a per-action fee to be billed on a case-by-case basis.

  • Costs start at $49.95 per order

Expedited Arbitration Clause

All claims, disputes, or disagreements that may arise out of your use of the TradePronto platform, including but not limited to any claims related to the Terms of Service (TOS), shall be resolved exclusively through final and binding arbitration, rather than in court.

• Arbitration Rules: The arbitration shall be conducted on an expedited basis under the [American Arbitration Association’s (AAA)] Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes then in effect, except as modified by this TOS.
• Costs and Fees: The cost of arbitration, including administrative and arbitrator fees, shall be shared equally by the parties unless the arbitrator decides that the fees should be allocated differently as part of the award based on the circumstances of the case.
• Limitation on Damages: To the fullest extent permitted by law, no arbitrator shall award punitive or exemplary damages against either party.
• Binding Effect: The arbitrator’s award shall be final and binding on both parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

This Code of Conduct outlines our collective commitment to integrity, transparency, and collaboration within the TradePronto ecosystem. By adhering to these principles, we strive to create a trustworthy and dynamic marketplace that supports our brands' growth and success on the global stage. Your cooperation and adherence to this Code are vital to maintaining the quality and reliability of the TradePronto platform.

Brand Membership Costs

TrandPronto reserves the right to change prices at any time with best industry practices on providing proper notice to Brand Partners.

• Brands: Brands: $49.95 per month (1 SKU Free, $5/Month Per SKU After 1)

  • 3% gross for any Pre-Existing Relationship brought to platform

  • 6% gross for any Domestic (USA) processed sales

  • 10%-25% included margin for global orders

  1. Negotiated on a deal per deal basis with downstream end international Buyers per transaction with tradePronto proprietary Global Buyers Network
  2. Added to List Price and presented to Buyer via platform
• TradePronto Care Platform Support Services: $49.95 per order includes:

  • Logistics / Fulfillment

  • Translation Services

  • Compliance/Regulatory

  • Basic Legal Services

  • Basic Marketing

  • SPINS / IX-One / CRM / ERP Integration

  • In-Platform Services

• Broker Services:

  • Retainers on a deal-by-deal basis

  • TradePronto pays/manages broker partners and payouts

  • Broker is NOT an Employee of TradePronto Inc.

This Code of Conduct outlines our collective commitment to integrity, transparency, and collaboration within the TradePronto ecosystem. By adhering to these principles, we strive to create a trustworthy and dynamic marketplace that supports our brands' growth and success on the global stage. Your cooperation and adherence to this Code are vital to maintaining the quality and reliability of the TradePronto platform.

All issues arising out of this agreement can be sent to:

[address text]

This document outlines your rights and responsibilities within the TradePronto B2B Global Marketplace as a Brand User. For detailed inquiries or assistance, contact [email address text]